Refund policy

Yah Cha Refund Policy: Because We Believe in Our Tea

Our Promise: 100% Money-Back Guarantee

If you’re not completely satisfied with your purchase, we offer a no-nonsense refund policy on all products purchased directly from our website.

How to Request a Refund:

• Send us a quick email at cali@yahcha.com with your order number and a brief reason.
• No hoops to jump through—just let us know what didn’t work for you.

How Refunds Work:

• Refunds are processed to your original payment method within 5-7 business days.
• Shipping fees are non-refundable, unless we made a mistake (hey, it happens).

Got a Damaged or Incorrect Item?

• Snap a pic, send it over, and we’ll make it right—fast.

Bottom Line:

If you’re not happy, neither are we. Let us fix it, and if not, your refund is already on its way.

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